Shipments and returns

petitbroderie ships the products using express couriers (GLS, SDA, UPS, BARTOLINI, DHL) within 48-72 working hours from notification of payment (Saturdays, Sundays and public holidays excluded).

Delivery times are 24/48 hours for Italy, 48/72 hours for the islands (Sardinia, and smaller islands).

The purchased goods will be delivered to the shipping address specified by the buyer at the time of purchase. The buyer will receive an email confirming shipment containing the tracking number to monitor the delivery through the courier's website. The cost of shipping costs is 6.90 euros per order regardless of the weight of the products and the number of products. For orders over 49 euros, shipping costs are free. For Sardinia and smaller islands the shipping cost is always 7.90 euros.

For sales abroad, shipping costs and times vary depending on the country of destination. For an estimate of times and costs for your foreign destination you can contact customer service, using the method you prefer. Where applicable, customs taxes are the responsibility of the Customer.

The shipment of the goods will be notified by sending a specific e-mail containing the tracking number. Any stocks and returns will be charged exclusively to the Customer.

RETURNS

Customized orders cannot be returned.